Ship & Delivery Policy

Last Updated: 30/08/2023


1. Shipping InformationAt yinguru.com, we strive to provide the best possible shopping experience for our customers. This includes prompt and reliable shipping services. Please review the following shipping information to understand our policies:

2. Order Processing

  • Orders are typically processed within 3 business days (excluding weekends and holidays) from the date of purchase.
  • You will receive an email confirmation with tracking information once your order has been shipped.
3. Shipping MethodsWe offer a variety of shipping methods to cater to your needs. The available options and estimated delivery times are as follows:
  • Standard Shipping: Estimated delivery within 15 business days.
  • Express Shipping: Estimated delivery within 7 business days.
Please note that these delivery times are approximate and may vary depending on factors beyond our control, such as weather conditions or carrier delays.

4. Shipping ChargesShipping charges will be calculated at checkout based on the selected shipping method, the weight of the items, and the destination address.

5. Shipping DestinationsWe currently ship to addresses within [List of Countries/Regions You Ship To]. If you reside outside of these areas and are interested in purchasing our products, please contact our customer support team for assistance.

6. Tracking Your OrderYou can track the status of your order by using the tracking number provided in your shipping confirmation email. If you encounter any issues or have questions about tracking, please contact our customer support team.

7. DeliveryPlease ensure that you or a designated recipient is available at the delivery address to receive the package. If the carrier is unable to deliver the package, they may leave a notification or attempt a re-delivery.

8. Damaged or Lost ItemsIn the event that your order arrives damaged or is lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or a refund, as appropriate.

9. Return PolicyFor information on returns, please refer to our Return Policy.

10. Contact UsIf you have any questions or concerns regarding our Ship & Delivery Policy, please feel free to contact our customer support team at [email protected]

Note: This policy is subject to change without notice. Please review it periodically for any updates.